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United screws up, upsets their best customers (again)
United waited until late Friday afternoon to announce that they're removing a feature that lets customers see various fare/cabin availability on flights. Within twelve hours (overnight on a Friday evening), over 400 fuming replies to the announcement. (www.flyertalk.com) Más...Sort type: [Top] [Newest]
I do miss the "proud bird with the golden tail" or was it the loud bird with the brass ass. Miss 'em both.
As a retired Continental employee of 40 years, I want to say that Continental was a great Airline before United.
United used to be a great airline. We are a long way from those days.
You could be Elite on AA where they have rules about upgrades that they ignore.
If you want good service, fly a foreign carrier like BA, Emirates, Singapore or JAL. American carriers' customer service uniformly sucks.
i am a million miles+++ traveler, i am waiting for a supervisor cal back now 24 days and a reply for email send 10 days ago a great customer service that just show how much ual care period!! it is time to move on
Angelo...for your information...Reagan didn't have anything to do with what whatever you are saying. President Carter signed "Deregulation of Airlines" , on October 24, 1978! It was intended.to remove government control over fares, routes and market ( of new airlines ) from commercial aviation.
Big Mistake!!!
Big Mistake!!!