Todos
← Back to Squawk list
United screws up, upsets their best customers (again)
United waited until late Friday afternoon to announce that they're removing a feature that lets customers see various fare/cabin availability on flights. Within twelve hours (overnight on a Friday evening), over 400 fuming replies to the announcement. (www.flyertalk.com) Más...Sort type: [Top] [Newest]
I do miss the "proud bird with the golden tail" or was it the loud bird with the brass ass. Miss 'em both.
As a retired Continental employee of 40 years, I want to say that Continental was a great Airline before United.
United used to be a great airline. We are a long way from those days.
You could be Elite on AA where they have rules about upgrades that they ignore.
If you want good service, fly a foreign carrier like BA, Emirates, Singapore or JAL. American carriers' customer service uniformly sucks.
i am a million miles+++ traveler, i am waiting for a supervisor cal back now 24 days and a reply for email send 10 days ago a great customer service that just show how much ual care period!! it is time to move on