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Man ejected from Southwest flight for tweeting that a gate agent was rude
A Minnesota man was ejected from a Southwest Airlines flight for a tweet calling a gate agent rude, reported CBS Minnesota Wednesday. After tweeting, the man was removed from the plane and stated he was "forced" to delete the tweet before he could re-board. (arstechnica.com) Más...Sort type: [Top] [Newest]
The name was public the instant the employee photo I.D. badge was put on. No leg to stand on.
Public and published are two different things.
We have a different deffinition of Stand-by, you and I. This was three ticketed pax , not 3 hopers. I suspect the same pecking order applies to boarding and so the CSR's ruling. But the next class to board would be folks with young children. Why not just keep his yap shut and board second. How many A list pax could there be?There are pleanty of seats on a 73. The trick is to ger out of the aisle before the rest of Walmart barges through the door. When de planing, I wait until there is a clear single file to the jetway. and generally have something nice to say to the crew on my way through the door, at least a salute with a couple of fingers or tip of my hat. All I ever carted around was boxes and containers. I never had the pleasure of carrying people other than crew. Freight doesn't talk back and doesn't give a hoot where it sits and as long as it all ballenced out me neither.
Oh Mark...you're killin' me! Lol!!!!!!!!
Maybe I should try stand-up. Wadayathink?
Do packages go standby? If it's not next day do they go space available?
Hehe, no assigned seats. What ever the conveyor can handle. Kinda like South West. Whooops! I guess I'm banned for life.
Cattle upstairs, cargo downstairs- or is it the other way around? Sometimes it's hard to tell.
Don't get um confused. Boxes and crates don't get assigned seating.
Given the number of times I've spent five hours in a 172 or 182, cattle call at SWA is pretty decent!
I have the benefit of "autopilot" and I can even go to sleep!
I have the benefit of "autopilot" and I can even go to sleep!
Aint the auto-land grand. "Leave the driving to us"
"Priority standby will be provided only for A-List or A-List Preferred Members. If an A-List or A-List Preferred Member is travelling on a multiple-Passenger reservation, priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who are also Companion Pass Holders, priority standby will not be provided for the Member's designated Companion unless he/she also is an A-List or A-List Preferred Member."
...case closed on "that" issue.
Now, as for the agent being rude in the process of doing her job...saying that someone is being "rude" to you is HIGHLY subjective. In the world of customer service, politely telling someone they can't do something (that they probably already know they can't do) can still be interpreted as rude behavior.
Keep in mind that this guy could have just refused priority boarding and boarded ordinarily with the rest of his family. The agent's only fault was how she dealt with the situation after the fact. Instead of making the guy delete the post, what she should have done was gotten the corporate security department to follow up on man's tweeting of her name...and of course (this is America afterall) sued him if she felt threatened by him.