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"Priority standby will be provided only for A-List or A-List Preferred Members. If an A-List or A-List Preferred Member is travelling on a multiple-Passenger reservation, priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who are also Companion Pass Holders, priority standby will not be provided for the Member's designated Companion unless he/she also is an A-List or A-List Preferred Member."
...case closed on "that" issue.
Now, as for the agent being rude in the process of doing her job...saying that someone is being "rude" to you is HIGHLY subjective. In the world of customer service, politely telling someone they can't do something (that they probably already know they can't do) can still be interpreted as rude behavior.
Keep in mind that this guy could have just refused priority boarding and boarded ordinarily with the rest of his family. The agent's only fault was how she dealt with the situation after the fact. Instead of making the guy delete the post, what she should have done was gotten the corporate security department to follow up on man's tweeting of her name...and of course (this is America afterall) sued him if she felt threatened by him.