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UK and Spanish consumer groups claim that Ryanair is using an algorithm to separate passengers travelling together who refuse to pay extra
The European parliament opened an investigation in June after a Spanish mother was allegedly made to pay 4 euros to sit next to her three year old daughter. In a survey of more than 4,200 people conducted by CAA, travelers most frequently cited being split from their party while traveling on Ryanair, but the airline insists that it doesn’t employ a family-splitting algorithm. (www.airlive.net) Más...and what do you really expect from Ryanair - champagne and caviar??????
"but the airline insists that it doesn’t employ a family-splitting algorithm." It's not based on family, it's based on whether you are buying the tickets at the same time. So technically, they are correct.
Crap airline anyway.
I am not employed in the airline industry but as a simple question: what mother would not buy the ticket for her three year old at the same time she purchased her own. And what kind of airline wants a 3 year old sitting alone with no parental supervision to be cared for say by the flight attendants. Its nothing but a money grab and I for one would be boycotting Ryan Air and any other airline for such nonsense.
Simple. The kind of an airline that can monetize the privilege of choosing your seatmate. It's not about serving the public, it is about serving the shareholders.
Remember, this is the airline whose CEO was seriously looking into having passengers stand like on a crowded bus and who wants to charge for the use of the washrooms. I fully expect him to start charging a fee for the use of the seatbelts some day.
I would rather be trapped in an ISIS stronghold during an ebola outbreak suffering a 10.0 earthquake than be evacuated on a Ryanair flight.