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Delta Air Lines Just Revealed It's Making a Lot of Money From People You'd Never Expect (And Delta Never Expected Either)
There was a time when businesses understood that if their employees were flying on behalf of the company and the flight was a long one, those employees should fly in First or Business Class. (www.inc.com) Más...Sort type: [Top] [Newest]
Even after working for the airlines one as a dispatcher, I learned the lesson as an employee that we are the last to get anything free and never first class even if I paid to upgrade.. we wee treated terrible. its not been much better as a customer, The sixe is a big big big issue for me, the small Lav is a horrible issue for anyone larger that 4'11" or a 32" waist.. I used Southwest because they are consistently the nicest to deal with as a customer... but my last 2 x country trips wee driven..Flying is way too much of a hassle anymore.
It's almost as if Apple were to make its phones to automatically slow down to force you to upgrade...
Oh, wait!
..Joe
Oh, wait!
..Joe
flew every other week for 20+ years....came home after a rather eventful trip in 2004 and told my wife I couldn't do it anymore... back then always upgraded, always treated well.. but..damn! Can't stand the thought of flying now.. avoid it like the plague... feel sorry for airline employees ... used to be such a good job
Delta was not one bit surprised that people will pay to upgrade. There are instructions how to upgrade to a sleeperette for the 49 hour island hopping trip from SFO to HKG in a 1940's Pan Am timetable.
Seems to me all the airlines used the camel's nose under the tent to make upgrades profitable. It started with a small fee of $10 for "processing" an upgrade, to requiring miles, then more money for a free upgrade. Then you could get a mileage saver for the same number of miles that used to give you an upgrade, except the saver rate required a $500. payment.
Now they have crowded all the coach seats together, made them thinner, took out the cushion and replaced it with what could only be called a door mat, and took out the recliner. They say to stop passenger fights, but it is really to save weight, to make more money.
Seems to me all the airlines used the camel's nose under the tent to make upgrades profitable. It started with a small fee of $10 for "processing" an upgrade, to requiring miles, then more money for a free upgrade. Then you could get a mileage saver for the same number of miles that used to give you an upgrade, except the saver rate required a $500. payment.
Now they have crowded all the coach seats together, made them thinner, took out the cushion and replaced it with what could only be called a door mat, and took out the recliner. They say to stop passenger fights, but it is really to save weight, to make more money.
It has gotten so bad that except for my rare overseas flights, I will always -- ALWAYS -- choose to drive rather than fly. The price of 2" more knee room for my long 6'4" legs is outrageous. Seats in steerage were designed by 4' tall engineers. What the airlines haven't gained is their own loss.
I take VIA Rail whenever possible to avoid the same two inch knee room. I get meals, a roomette and reclining seats for about the same price as Air Canada.
I Love Via1 when going YOW to YYZ.