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United Airlines to add slimmer seats, bigger planes and higher fares
United Continental Holdings Inc. on Tuesday outlined plans to boost profitability with another round of cost cuts and efforts to woo back corporate fliers who have deserted the third-largest U.S. airline by traffic. (www.denverpost.com) Más...Sort type: [Top] [Newest]
HEADLINE SAYS: United Airlines to add slimmer seats, bigger planes and higher fares. I would like to know exactly how they intend to "woo" back the corporate flyers with that approach? I am one of those corporate flyers and have spent a ton of money flying United. That all stopped in large part in 2015. No plans for me to return my loyalty to an airline ONLY concerned with keeping the investors happy. Here is a novel concept; keep the customer happy and by default the investor will be happy.
"Here is a novel concept; keep the customer happy and by default the investor will be happy."...That is the most logical and sensible way, Darin, but wayy too many companies today dont use that logic and then cry like newborns when the bottom line shrinks even further.
Slimmer seats...less frequency...charge more. As a frequent business traveler I avoid United because of poor experiences on their APAC routes. Guess I will continue my United avoidance strategy.
Getting a worse experience for more money is not how I like to approach life...
Getting a worse experience for more money is not how I like to approach life...
In a nutshell, I saw the writing on the wall when UAL bought Continental. They did everything possible to drive away the loyal fan base in CLE by charging outlandish costs for the N/S routes, then justifying pulling hub status because there was little ridership.
UAL essentially bought a really nice house then subsequently treated it as a garbage dumpster.
UAL essentially bought a really nice house then subsequently treated it as a garbage dumpster.
Amen. I knew the CLE hub was domed when that merger was announced. UAL went out of its way to deny it. Then came praise at how CLE was the most efficient hub ops they had and had the best on-time %. ONE MONTH after a pass release touting the above virtues, they killed the CLE hub and said it had been "losing money for a long time." Glad I won't have to worry about slimmer seats, as I'll never fly these bastards again.
United Cattle Car airlines.
I have taken a trip on United once in my life. Of the four flights I reserved, I only actually flew on one, and it was four hours late because the plane had a bad hydraulic pump switch, or something, and the airline didn't have a spare. Needless to say, I missed my connecting flight. After a seriously dumb song and dance with customer service i got to wait at the gate for the next leg and barely made the tail end of my cousin's wedding rehearsal dinner.
On the way back home I went to the check-in counter and, "Oh jeez, we don't have you in the system. Hmm. We'll just put you on a different flight." So they did have me in the system... Or they just decided to give me a free transcontinental plane ride. It could happen. Never mind the specific seat I had selected in the front of the plane with the extra legroom which I paid extra for. TS, pal. Then when I got on the plane and began to get comfortable the flight attendant shows up and leans over me to loudly congratulate the sleeping chick in the middle that she gets a free alcoholic beverage for some reason. F me, right?
Yeah, I'll steer clear of United and their more expensive little seats. I have never experienced such a disastrous clusterf*@&$ on a routine domestic flight. And they didn't even care.
On the way back home I went to the check-in counter and, "Oh jeez, we don't have you in the system. Hmm. We'll just put you on a different flight." So they did have me in the system... Or they just decided to give me a free transcontinental plane ride. It could happen. Never mind the specific seat I had selected in the front of the plane with the extra legroom which I paid extra for. TS, pal. Then when I got on the plane and began to get comfortable the flight attendant shows up and leans over me to loudly congratulate the sleeping chick in the middle that she gets a free alcoholic beverage for some reason. F me, right?
Yeah, I'll steer clear of United and their more expensive little seats. I have never experienced such a disastrous clusterf*@&$ on a routine domestic flight. And they didn't even care.