Todos
← Back to Squawk list
What to Do if an Airline Changes Your Flight Plan
NEW YORK (AP) — It's the ultimate travel bait and switch. You book a ticket on a non-stop flight but the airline cancels it a few weeks later, leaving a computer to automatically rebook you. Your new itinerary includes a layover, turning a five-hour trip into an eight-hour journey. (www.nytimes.com) Más...Sort type: [Top] [Newest]
"Schedules flexible to stay profitable" Damned passengers, they are such a problem.
This is exactly what happened to me last month! I was moved from an afternoon flight to an evening flight. No reasons, explanations, nothing. What really fired me up though, was that the previous flight wasn't cancelled! It still took off on time with my empty seat! United stinks!
They should certainly have a system where travelers are notified immediately of the change, are told what the flight they will be switched to, and shown other options in case they want a different flight.
That happend to me about 4yrs ago on Continental. Booked a round trip Houston to nashville. Because the flight were on erj-145's and I'm 6'2" I wanted as much legroom as I could get so I booked early and got 1A for both flights. Well a little over a month after I booked the flight they droped it and put me on the flight before my original and got stuck in the back and when I called they said they couldn't move me back to 1A because it was already booked. So I understand what there saying it does suck sometimes.
Happened to me also on a convention trip to San Diego. Lost the additional registration fee paid for a special session I wanted to attend.
Maybe we need a little more regulations in this deregulated industry. How about a flat $1,000.00 penalty payment to every passenger that is bumped or rescheduled, including children. If you like it, write your Congressman.
Maybe we need a little more regulations in this deregulated industry. How about a flat $1,000.00 penalty payment to every passenger that is bumped or rescheduled, including children. If you like it, write your Congressman.
Working in maintenance, I have been the cause of Cancellations... I mean really people, do you want to fly on a plane that Can't Navigate, Leaks all the Hydraulic Fluid from the plane. Maybe we should get a plane with all of these people, tow them to the runway since they can't taxi. Line them up and let the go.... Most cancellations are due to weather or maintenance. I have worked the Line, and Maint. Control. I have never seen a plane cancelled due to a non profitable flight. If the crew got in late, or no crew available due to a sick call... What do you want them to do! Maybe an unlicensed passenger can fly the plane.
@sparike624 -- your point is worth mentioning, but I think the article (and complaints above) are when the airline makes a schedule change weeks (or months) before the trip, purely as the result of a chance in schedule/business plan rather than any operational issue.