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Buzz Aldrin Explodes On Delta Agents: ‘This is the most lousy operation I’ve ever seen’
Former astronaut Buzz Aldrin was caught on video yelling at Delta Air Lines agents after he reportedly missed his flight at Los Angeles International Airport this week. TMZ reported that Mr. Aldrin, the second person to walk on the moon, rose from his wheelchair in a rage after Delta tried to remedy his situation by offering him a seat on a later flight. (www.washingtontimes.com) Más...Sort type: [Top] [Newest]
I've lost a flight from SFO to Brazil due to some kind of 'system problem' and I didn't have to yell with the agents... BTW they were very kind and offered me an acceptable solution. We must be able to accept the ordinary problems, no matter who we are. (I still lower my hat to Mr. Aldrin's achievements)
1. We do not know all the circumstances. 2. Were you 86 yrs old? Everything is different if you are 87 yes old. For all we know, he may have needed a quick change before boarding. We just do not know enough to pass judgement.
ok..yikes on this one! I dealt with more than a few late pasengers,wheelchair passengers and lots of celebrities( some more "divas" than others) throughout my career,and basically all you can do is let the person "vent" their anger,offer them an alternative if available,and be as courteous and helpful as you can..they always ask for a supervisor anyway,so caring,listening and briefly being a sounding board is the only solution..by the way, I also met a few astronauts as passengers, who were very gracious and humble..(of course the ones I met were not 87 at the time,late for a flight,nor in a wheelchair)...
I’m not sure what the “two minute problem” was. I was also surprised at the description of him rising from “his” wheelchair. It is common for airlines and airports to have wheelchairs for senior citizen use, not because the chair is absolutely necessary for walking, but rather to ease walking and standing in lines. After all, no airline wants to have a senior collapse from fatigue in a check-in line. So, I don’t consider the wheelchair a big deal. So, what was the two minute problem?
Only reason that this is news is because of who he is.
Given that he was the 1st human to pee on the moon..... Look how much publicity that got!!!