Todos
← Back to Squawk list
United Airlines just announced 10 major changes to avoid another violent passenger incident (UAL)
Here are the changes: Limit use of law-enforcement to safety and security issues only. Do not force customers seated on the plane to give up their seat involuntarily, unless safety or security is at risk. Increase customer compensation incentives for voluntary denied boarding up to $10,000. Establish a customer solutions team to provide agents with creative solutions such as using nearby airports, other airlines or ground transportation to get customers to their final destination. Ensure… (www.msn.com) Más...Sort type: [Top] [Newest]
I've never liked the idea of overbooking a flight just to fill the no-show seats. With better computer programs, on line check-in and non-refundable fares, this process has outlived it's usefulness as a revenue tool. Even full fare ticketed passengers who don't show, have already paid for the seat even if it goes empty and they take another earlier/later flight....the airline gets paid. Equipment down guage will still cause issues but that is the business.
I guess you could be right - maybe,... with alll the discounters they could better manage filling up planes.
But SWA doesn't have large wide bodies, and that may be harder to fill every day of the week.
But SWA doesn't have large wide bodies, and that may be harder to fill every day of the week.
I wonder if I'm reading it wrong, or I don't entirely understand the system...but...in your scenario, if a full fare ticketed pax who doesn't show, has already paid for the seat and it goes empty, then takes a different flight...you say the airline gets paid. Well, yes, but only once - and this pax has taken two seats for the price of one. I think. Am I missing something? (I'm sooooo confused.)
The full fare passenger who catches a later or earlier flight won't fit on a flight that's already full, and is lower priority than a passenger with a ticket for that later (or earlier) flight.
They're not taking two seats, in that case - they're leaving an empty seat behind on a potentially full flight, and taking an empty seat on a potentially empty flight. If the 'alternate' flight is full, they don't bump someone already on-board to fly.
They take the "same" seat, just on a different aircraft than their original flight.
They're not taking two seats, in that case - they're leaving an empty seat behind on a potentially full flight, and taking an empty seat on a potentially empty flight. If the 'alternate' flight is full, they don't bump someone already on-board to fly.
They take the "same" seat, just on a different aircraft than their original flight.
I've flown United for over 15 years almost weekly, American, Alaska, and SWA.
And I've seen problems at all 4, but I'm always impressed that the any airline of any magnitude pulls it off. Overbooking will not end for any airline, in fact when they add or return service to destinations, they have to drop the fares and overbook while attempting to grow the new service. After years of Regional only service to BUR, ONT, EUG, & MFR they've returned with full service.
And filled aircraft by advertising, beating the competition in price, and yes overbooking.
And I've seen problems at all 4, but I'm always impressed that the any airline of any magnitude pulls it off. Overbooking will not end for any airline, in fact when they add or return service to destinations, they have to drop the fares and overbook while attempting to grow the new service. After years of Regional only service to BUR, ONT, EUG, & MFR they've returned with full service.
And filled aircraft by advertising, beating the competition in price, and yes overbooking.
Actually SWA announced it is ending its practice of overbooking..and a few other airlines are re-thinking their policies on the issue