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Delta CEO gives up airplane seat to mom
(CNN) -- Jessie Frank had spent the entire day trying to get home. When a man in a collared shirt and tie placed her carry-on luggage in an overhead compartment and pointed her in the direction of her seat, she didn't give it a second thought. She assumed he must have been an off-duty pilot. "As the plane descended into Atlanta, the flight attendant announced that there was a special guest on board," wrote Frank, in a letter to Delta Air Lines CEO Richard Anderson. "He was… (www.cnn.com) Más...Sort type: [Top] [Newest]
An admirable individual who seems to care about other people. Nice to read about in these troubled times.
That's why we're Delta believers!
I flew Richard Anderson on 2 occasions while I was a DC-9 Captain at Northwest Airlines and both times he could have had a business class seat but chose to sit in coach,I have the most respect for Mr. Anderson. He always came into the cockpit and talked with us.
Not to belittle the CEO's action, but after accumulating 1,200,000 miles on Delta, this sounds very typical of all their employees.
That's what airline personnel are required to do - give up their seat to fare paying pax.
Not to take away from what the CEO did, but I'm compelled to mention I'm not certain why this story is creating such a stir. As an employee of an airline, flying Space A mandates, understandably, that a revenue paying pax takes precedence. At least that's the way it was at the airline I worked for.
I am glad it got posted and will serve as a good example for other elites. We need more civility like this and we should acknowledge and praise it when we see it. It is all too rare.