Todos
← Back to Squawk list
Airline Ticket Changes Will Hit Passengers In The Wallet
United Announced Increase Of At Least $200 For Changes On Domestic Flights .Passengers on United Airlines who need to make adjustments to their schedules will be hit with a fee of at least $200 for domestic flights.... (www.aero-news.net) Más...Sort type: [Top] [Newest]
Bring it on! Raise prices all you want. Then watch what happens.
we used to laugh about spirit and ryanair with their oddball fees, but no more. Can't wait for UA mgmt to make the grand announcement in the near future that changes are not permitted at all, you forfeit your ticket if you cant fly the exact itinerary you booked.
Shhhhhhhhhhhhhhhh!!!!!!
Not good... It will come back to haunt them.
It certainly doesn't go toward improving on-time performance or improving any other aspect of the customer experience, but it is what it is...
These change fees are a bunch of crap. Its all a policy to deter people from making changes, thats all it is.
I would think it's actually that the airlines realize that people do change tickets all the time. So they charge for something that is inevitable and unavoidable.
Delta has eliminated even the concept of standby -- they want you to pay $50 as a "same-day change fee". So even if you're early and they have an empty seat, they want more dollars. Truly absurd. Especially when the person most likely to change is the short-notice business traveler whose base fare is higher than even a change fee added to the leisure guy's fare who's sitting next to you.
These change fee policies are reasons why both UA and DL are my airlines of last choice, and in UA's case, I won't fly them anymore.
And I agree with the posting below that the government in some fashion is going to have to get in and start re-regulating at least this portion of air travel. It's clear that the executives of the US airlines have no desire to protect their customers' interests and are using monopoly-like positions for economic advantage.
All the industry needs to do is learn how to properly price its product and deliver a quality experience for the price.
Delta has eliminated even the concept of standby -- they want you to pay $50 as a "same-day change fee". So even if you're early and they have an empty seat, they want more dollars. Truly absurd. Especially when the person most likely to change is the short-notice business traveler whose base fare is higher than even a change fee added to the leisure guy's fare who's sitting next to you.
These change fee policies are reasons why both UA and DL are my airlines of last choice, and in UA's case, I won't fly them anymore.
And I agree with the posting below that the government in some fashion is going to have to get in and start re-regulating at least this portion of air travel. It's clear that the executives of the US airlines have no desire to protect their customers' interests and are using monopoly-like positions for economic advantage.
All the industry needs to do is learn how to properly price its product and deliver a quality experience for the price.