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New Southwest CEO on bag fees, change fees, assigned seats: 'It's not like we are changing the DNA of the company'
Southwest Airlines CEO Gary Kelly has been asked countless times over the past decade whether the airline might join its competitors in charging for checked bags. His answers have ranged from never say never to, in recent years, an emphatic defense of its bags-fly-free policy in the face of billions in revenue rivals collect from checked-bag fees. At least a few times, he went so far as to say bags will remain free as long as he's CEO. (www.usatoday.com) Más...Sort type: [Top] [Newest]
don't be fooled by bags fly free. its hidden in the higher fare you pay. check around with other airlines and you will see its true..
I have a Delta credit card. I don't pay for up to three bags. All the bleating about how great Southwest is because they don't charge baggage fees is meaningless to me. I have also gotten several upgrades to first class. I don't get there any quicker, but I get to skip a lot of the TSA floor show.
And I can hope that eventually I'll get to first class full time on my own. Oh, SWA doesn't have a first class? Oh well. Everyone is wallowing in the same corral. Who needs a reason to rise to be better when you are fighting for a seat. Sounds kinda depressing... And you don't get any 'entertainment'. Steerage on the Titanic...
And I can hope that eventually I'll get to first class full time on my own. Oh, SWA doesn't have a first class? Oh well. Everyone is wallowing in the same corral. Who needs a reason to rise to be better when you are fighting for a seat. Sounds kinda depressing... And you don't get any 'entertainment'. Steerage on the Titanic...
wn has changed its policies and procedures and added new planes and routes,all the while trying to compete with the "big guys" and maintain its "folksy" beginnings from the 1970's...their f/a group still make cutesy boarding announcements and ad libs,they do not have a first class cabin, and you can still keep carry on bags..i doubt the "new" ceo will want to vary much unless he has to..their reputation proceeds them from the days when their founder used to sling bags,help the f/a' s and also the agents...long ago and far away!!
SWA is *always* my first choice for an airline. This will help keep them there!
Just build the cost into the ticket.Airlines fly to make a profit so they can continue to stay in business.IT IS SAD THAT THERE PEOPLE WHO WILL COMPLAIN EVEN IF THE TICKET WAS FREE.TOM HEARD
We haven't ever paid to check a bag domestically in North America and our International flights have always had a "one bag free" policy which, with the free carry on, works for us.