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QTPod Self-Serve Terminal Network Crashes Leaving Hundreds of Airports Without Fuel Over The Weekend
Saturday morning, May 30th, QTPod's network that processes all of their self-serve units crashed. Hundreds of airports not having mobile fueling trucks or personnel have been left without fuel during the weekend and there is no estimated timeframe when the network will be back online. (www.qtpod.com) Más...Sort type: [Top] [Newest]
Technology is great, until it isn't. Anything that's run by a computer needs a back-up, and a human as a back-up is best. Hopefully this gets resolved quickly.
The older QT system seems to be working fine. Just the "new and improved M4000" units are down. So happy our new and improved must have M4000, because "we're no longer going to support" the older units, has not been installed yet.
I love their temporary fix of having you put the machine in manual mode and pay someone to stand around to collect the money until they have the problem worked out. Hmmm, maybe they will reimburse that expence. Or not.
I love their temporary fix of having you put the machine in manual mode and pay someone to stand around to collect the money until they have the problem worked out. Hmmm, maybe they will reimburse that expence. Or not.
Whenever a product is touted as "new and improved", the obvious implication is that the previous version was shit.
This is what happens when you put all your fuel in 1 basket
The system appears to still be down as of noon today, Tuesday. Anyone have any credible estimate when the system will be back up?
I've been getting calls about our supported data networks being down in several locations, and all happen to have these systems on site. Alas, not our networks, but QT itself turns out to be down. According to their rep on the phone, it is a corporate server failure-type of issue, not an in-house one, and they still have no ETA, and no control over the outage unfortunately. They did promise me a call back and I'm happy to relay whatever they tell me.