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American Airlines Leadership Recognizes Widening Gap Between Itself and Delta
American Airlines leadership recognizes the gap isn't shrinking between itself and a chief rival in key financial metrics. On the company's third quarter earnings call last week, an analyst asked how the company can leverage the strong domestic economy. Operating income at American Airlines Group Inc. (Nasdaq: AAL) is down on a two-year basis, while others are up in the same time period, the analyst said. (www.bizjournals.com) Más...Sort type: [Top] [Newest]
I still have a lot of AA miles, but reduced flying with them because service went downhill. Lounges are packed, food abysmal form what they even offer (both in BOS, DFw), and planes dirty. People dress like slobs, no professionalism, just weak. They really do an overhaul, and I put that squarely on the leadership.
delta and aa have been in competition for years,but only on certain routes..delta at one time was big at dfw along with american and even had a crew base there..then they started pulling back and aa continued to grow..that was however, before both dl and aa went into the merger modes..dl used to be known for having the highest paid cockpit crews, and also being a non union (for the most part) carrier,,that has changed also..both carriers have weathered economic storms to this point,but as has always been the case,new and upgraded aircraft,fuel costs and union demands for higher pay are major issues.when the shareholders speak, the airlines management listens..they don't however, always listen to front line employees..
AA lost is way long ago, but a least they haven’t dragged a customer of the flight UA style. I avoid both carriers.
United was recently voted Number One in Chinese Takeout!
I think the recent episode when AA cancelled the flight a youth group was depending on to get to the East Coast from Tulsa & Delta Customer Service personnel there jumped through the hoops & got a jet to Tulsa says volumes
Exactly.