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United Unveils Polaris, Its New Business Class Product
United Airlines President and CEO Oscar Munoz revealed the carrier’s plan to introduce what he called a “culture of caring” via its new Polaris business class product. (airwaysnews.com) Más...Sort type: [Top] [Newest]
It does look like United is getting the message. My daughter travels internationally out of SFO and was about to abandon UAL. She did a recent open jaw to LHR and back from GVA and commented on the upgrade in attitude and meals. It is a good axiom that the crowd in the back pay the cost of a flight and those in the front supply the profit....unless the back is empty. Repeat customers are vital and the new attitude will certainly help that component.
Privacy is good, but it would be nice if the privacy divider were movable for couples traveling together. I traveled DL ATL to JNB just a few inches from my wife. but she might have well been on a different airplane.
The partition is motorized and moves up and down.
I wonder if this new seating contributed to the decision to retire the 747 early. No need to design this seating for the slightly wider 747, just the 767, 777, 787, and A350. But, sounds like it might be a while before it hits the 787-800s.
Storage space is a plus, while the folks in the back could keep a laptop under the seat in front of them, only first had any storage during takeoff and landing. It does look like they will get fewer seats, as when the seat is on the left, the aisle space is not used other than to avoid stranding passengers. This will result in fewer "free" upgrades by platinum and 1K being available and potentially higher revenue.
Storage space is a plus, while the folks in the back could keep a laptop under the seat in front of them, only first had any storage during takeoff and landing. It does look like they will get fewer seats, as when the seat is on the left, the aisle space is not used other than to avoid stranding passengers. This will result in fewer "free" upgrades by platinum and 1K being available and potentially higher revenue.
Nothing here really new or innovative from UA. American still way out front. My last UA flight LAX-HNL was more of a 5 hour jail sentence than a business class trip. Stew's were nasty, crew up front much too talkative and, food- so-so. The only change for me is total disregard for UA. It's AA all the way now.
access for all biz seats. Climbing over a sleeping passenger is one reason no one wants the outside
biz seats on Long hauls.