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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines
The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. (www.nytimes.com) Más...Sort type: [Top] [Newest]
In addition to this, isn’t it time to allow the name on the ticket to be changed when issued with incorrect spelling without resort to buying a new ticket and losing tax feed
I never cease to be amazed that the USA, which produced Ralph Nader and his game-changing assault on poor automobiles, aka Consumer Protection, is today the country with the worst consumer protection in the western world.
You use your card to pay for something and without a blink of an eye, pay a 'convenience fee' on top. What is that? A fee you pay somebody in order to pay them for something? For whose 'convenience'?
Retail prices are quoted before tax. Surely the vast majority of retail customers gain nothing by that trick.
There are huge signs in shop windows declaring EVERYTHING UP TO 70% OFF - meaning it includes all that stuff that is full price, which is ZERO off, so technically correctly included in 'UP TO' 70% off!
Why do people feel the need to try to fool their customers that things are cheaper than they really are? And why are American consumers so gullible, and/or so sheep-like in accepting such deceptions.
The airlines are simply taking advantage of the silence of their passengers in the face of the daily ripoffs they accept as 'normal'.
You use your card to pay for something and without a blink of an eye, pay a 'convenience fee' on top. What is that? A fee you pay somebody in order to pay them for something? For whose 'convenience'?
Retail prices are quoted before tax. Surely the vast majority of retail customers gain nothing by that trick.
There are huge signs in shop windows declaring EVERYTHING UP TO 70% OFF - meaning it includes all that stuff that is full price, which is ZERO off, so technically correctly included in 'UP TO' 70% off!
Why do people feel the need to try to fool their customers that things are cheaper than they really are? And why are American consumers so gullible, and/or so sheep-like in accepting such deceptions.
The airlines are simply taking advantage of the silence of their passengers in the face of the daily ripoffs they accept as 'normal'.
In Europe, 'convenience fees' for credit card transactions were made illegal some years ago.
You don't appear to realize it but you are paying the "convenience fee", one way or another.
[This comment has been downvoted. Show anyway.]
It did in the UK, thank you very much!
After an almost 4 hour delay at LHR on a trans-Atlantic flight including a return to the gate, I got monetary compensation PLUS frequent flyer points after I complained. They were required to do that because of their passenger laws.
When was the last time that happened to you and you missed your meeting, lost your bag and had to pay for your hotel?
Not everyone is a sheep.
After an almost 4 hour delay at LHR on a trans-Atlantic flight including a return to the gate, I got monetary compensation PLUS frequent flyer points after I complained. They were required to do that because of their passenger laws.
When was the last time that happened to you and you missed your meeting, lost your bag and had to pay for your hotel?
Not everyone is a sheep.
Years ago, it was not normal for such fees to be tacked onto credit card purchases, but that quietly changed.