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American Airlines Asked Its Employees to Describe the Airline in 3 Words. What Resulted Was Sad, Sad, Sad
American Airlines realizes it may not have listened enough. To its customers, certainly. To its employees, too. So the airline launched something called American Voice. This involves asking American's employees what they, you know, really think about the airline. But you know what happens when you ask people to sat what they really think, don't you? In a corporate context, it means they may not tell the truth. They'll try and phrase things nicely, perhaps. Or they might let their… (www.inc.com) Más...Sort type: [Top] [Newest]
Hi Luis, do you find a difference between Internationa and Domestc Flights. In Canada this is expected. On the domestic side of Air Canada is below average. However, their international flights are really excellent. Crew fatigue really affects the delivery of coherent and polished service. The low cost carrier in Canada is an abomination. Avoid Rouge and Swoop as if they had the plague. In this world cramming in passengers is an art. If you fly with either Rouge or Swoop you are not ready for the coming abomination you will experience in anything that resembles customer service from both low cost carriers. You pay for your food and a beverage selection for about $40 CAD. You can purchase a larger seat for an additional fee. Your back and legs will thank you later.
There is nothing on the in-flight menu at Swoop for more than $4.99 - please do not lie. Drinks are $9 tops (wine). And the seats are actually comfortable and I had no problem with leg room (I am 172 cms). Actually, all my family was supwr happy with both value ans service for our Hamilton to Abbotsford trip. ULCCs are the best thing that could happen to Canadian market.
I did not lie. Mind your manners. This info comes from two different carriers.
I stopped flying years ago. I drive or stay home
Flying is for the birds... but not penguins.....emus....ostriches....kiwis....
As of now, I'm in a flight from Miami to Los Angeles, 5 hr flight , no food only a soda/water served in a cup and a small cookie/snack.
That's why no US airlines are in the best of the world list.