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United Airlines delays flight for man to see dying mother
(CNN) -- If Kerry Drake missed his connecting flight, he wouldn't get to the hospital in time to say goodbye to his mother. Drake got the news on the morning of January 24 that his mother, who had been ill for years from rheumatoid arthritis and had been especially sick the last four months, was dying. (www.cnn.com) Más...Sort type: [Top] [Newest]
Cmmendable gesture by United Airline. Good wishes from me.
commendable gesture on the partof United Airline
Very touching story!
Very touching story!
The Captain is the PIC from the moment he boards his/ or her A/C. Any decisions he or she makes goes. The Captain in this situation chose to hold the A/C for this gentleman. It restores my faith in human compassion and not labeling the situation..."Customer Service"! It's so much more than that! This employee went the extra mile for someone he didn't even know! He could have radioed the Ramp to remove the Blocks and get clearance to "Pushback" but the Captain chose to "Hold" and wait! I commend this Captain!
Glad to see it happen.