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United Amends Crew Booking Policy After Man Dragged off Plane
A United spokesperson confirmed to NPR that the policy change is "to make sure crews traveling on our aircraft are booked at least 60 minutes prior to departure. (Note went through a couple of articles this site has the best description) (aliveforfootball.com) Más...Sort type: [Top] [Newest]
I can't say that I either defend nor assign blame to this pax. I don't know the exact details of what actually took place from beginning to end. But, what no one seems to have mentioned here is that the doctor actually had a pretty valid reason to resist the airline's request. He had patients who he stated required his presence the next morning, and that he needed to be on that particular flight. True or not? Don't know, but it seems to me that is a pretty valid reason to respect his requirement and move on to the next random draw.
There's nothing "random" about how they determine the order for involuntary removal.
Gary, the protocol is to offer an incentive to get volunteers prior to boarding---at the gate.Up the anti and usually volunteers come up. This is especially true if there is another flight later in the same day. Once you have received your boarding pass, you are guaranteed to get on. Late shows at the gate are out of luck. However, in this case, a crew showed up after boarding and were a "must ride". This became a huge problem and United is taking the blame. There were three volunteers who got off but the doctor refused. I will partly blame the crew for not using the jump seat. That would have solved the problem.
I won't go into more detail than that. After 14,000 hours as a pilot, I have seen everything.
I won't go into more detail than that. After 14,000 hours as a pilot, I have seen everything.
Incentive needs to be better?
You're talking about voluntary. Involuntary goes non-REV, stand-by, then lowest fare/most recent reservation starting with third-party bookings, then direct airline bookings.
Do you know how many jumpseats are available on the ERJ-170?
Do you know how many jumpseats are available on the ERJ-170?
One. I've used it several times.