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IT'S WAR: United Airlines President Slams Frontier After $39 Ticket Announcement and Vows 'United Will Win'
On Wednesday, United Airlines president Scott Kirby weighed in on Frontier Airlines' plan to double the number of its routes and return to a network business model. (www.businessinsider.com) Más...Sort type: [Top] [Newest]
"IT'S WAR: United Airlines President Slams Frontier...and Vows 'United Will Win'"
And they have the proof: they've won every fistfight with passengers so far!
..Joe
And they have the proof: they've won every fistfight with passengers so far!
..Joe
LOL ðð
I have traveled all over the world on many different airlines over the years and my last 2 flights on UNITED ? The flight attendants looked like they hated us and hated their jobs ! On my 8.5 hour flight last December from Frankfort, Germany to Syracuse NY, the flight attendants NEVER offered water once, which I believe is standard practice for long hauls, when I went back to service area , I asked for water, was pointed to little bottles on the counter and when I asked for ice ? I was told they didn't have any !Lunch was slammed down on my tray with ,what do you want to drink ? It's a good thing we arrived at JFK, because I was on the verge of a meltdown and probably would have been in custody of the police. I will NOT fly UNITED again, not domestically or Internationally.... the cattle car environment is just that, and it cam make you feel better if the attendants treat you nice ! and I am not a WHINER.... but the friendly skies are becoming a lost memory of the past, when water and peanuts were free, and at least they smiled at you and looked like they cared
If United wants to win this battle they are going to need to ramp up there customer service starting at the check-in counters and carry through all the way to destination. Right now on a scale of 1 to 10 with 10 being excellent United rates maybe 3 overall. Anyone who has contact with guests cannot be having a bad day. They must smile, greet the guest and be helpful and fully knowledgeable of ticketing, baggage services and similar services at destinations United serves.
Conflict resolution by all including flight attendant is a must. United has failed at this in spectacular fashion of late. Flight attendants should not just throw up their hands when their is a problem and they are still at the gate. If they cannot resolve the issue they need to call the gate agent. A plane should never leave the gate with unresolved issues.
Conflict resolution by all including flight attendant is a must. United has failed at this in spectacular fashion of late. Flight attendants should not just throw up their hands when their is a problem and they are still at the gate. If they cannot resolve the issue they need to call the gate agent. A plane should never leave the gate with unresolved issues.
Guest?? You are a passenger/customer....but you sure aren't a guest!!!
LOL What's Untied airlines going to do?
Have Frontier pulled out of the concourse and beaten by security guards? :)
Have Frontier pulled out of the concourse and beaten by security guards? :)
At the end of the day, if you're flying in the cattle car section, there really isn't much of a difference between Frontier and United. You're going to be crammed and uncomfortable. I can deal with it on short flights. On longer flights, I'd rather fly with anyone but United anyway, based on my experience.