LAX Ranked Near Worst In Passenger Satisfaction; John Wayne Named Best Large Airport

COSTA MESA (CBSLA) — Los Angeles International Airport, the second-busiest in the nation, ranked near dead last among 19 mega airports in a study released Thursday, while Orange County’s John Wayne Airport topped the large airport list. In the “Mega Airport” category, LAX ranked No. 17 in the JD Power survey, which measures traveler satisfaction based on responses from 34,695 travelers, who evaluated terminal facilities, airport accessibility, security check, baggage claim, check-in/baggage… (losangeles.cbslocal.com) Más...