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United Charges Returning Soldier For Overweight Bag
United Airlines just went through a huge fiasco last month BUT didn't learn. After serving 21 months in Afghanistan, a National Guard soldier says United Airlines charged him $200 for an overweight bag that was full of his military gear. (www.militarytimes.com) Más...Sort type: [Top] [Newest]
United should have waived the charge like most other airlines do for someone who has put their life on the line for the country. I'm sure congressmen and senators don't pay excess charges or there would be a change in the rules pretty quick but as always it's Joe Public who gets the short end
What he should have done is open his kit and put on all the Kevlar and other gear that increased the weight along with his helmet, combat boots, survival packs etc that he is required to wear while out defending the snotty clerk. He then needs to tell that individual to reweigh it all. What are the chances they will not want him to board this way.
DOD shall take into consideration this extremely stupid thing on the part of another United dumba$$ whenever this lousy airline bids for further DOD contracts.
Will United ever learn... Sure it is revenue, but they need to do sometime to better themselves in the eyes of the public and right now they have a pretty big Black Eye!
I read somewhere yesterday that United is returning his $200 and offering an apology.
Only because he has gone public. If he hadn't they would have just kpet his money. Time they upped their game or went the way of the dodo. Dealing with them on a daily basis I know how much they suck