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Spirit Airlines ranked dead last in the latest travel report from the American Customer Satisfaction Index
With a score of 54, Spirit dethroned United Airlines as the lowest-ranking carrier on the index. (money.cnn.com) Más...Sort type: [Top] [Newest]
Question is why DAL is worried about them and not LUV?
Since these were last year's numbers I would have expected USAir to have been on the list somewhere...near the bottom.
So true!
For anyone who has had the misfortune to fly on this airline the ranking will come as no surprise.