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An airplane pilot went viral for scolding his passengers—Harvard expert says it’s great leadership: ‘Bravo’
When a video of an American Airlines pilot scolding his passengers during a pre-flight announcement went viral, some people deemed it patronizing. Others, including a Harvard University expert, are hailing the pilot’s speech as an example of strong leadership — at a time when passengers desperately need it. “I say bravo to the American Airlines pilot. He has every right to do that. He’s the captain of the flight, and he’s in charge of what happens,” Bill George, an executive fellow at Harvard… (www.cnbc.com) Más...Sort type: [Top] [Newest]
I had to have the aircraft tugged back to the gate at KLGA to remove a passenger, who was being disrespectful to the flight crew in the back. I made an announcement to that effect and the passengers applauded it, despite the delay.
I like the initiative and leadership the pilot has taken but the “my will” part is a bit much in my opinion.
Not at all. In fact - it is spot on. People need to understand that when it comes to the aircraft - what he/she says is the golden rule and when it comes to what happens & who gets answered to while in operation - it's him/her and then it's God.
I’m not questioning the message, just how it’s delivered. “My will”. “My will” sounds biblical as if an ordanence by god.
I do not question that the pilot, and in fact all the crew, are responsible for ensuring that safety regulations are enforced. I’ve been on many flights where I wish unruly passengers had been handled better so I applaud the proactive step this pilot took in making that announcement. Just not completely onboard (forgive the pun) with the words he used.
But I respect your opinion on this just as you respect mine.
Cheers.
I do not question that the pilot, and in fact all the crew, are responsible for ensuring that safety regulations are enforced. I’ve been on many flights where I wish unruly passengers had been handled better so I applaud the proactive step this pilot took in making that announcement. Just not completely onboard (forgive the pun) with the words he used.
But I respect your opinion on this just as you respect mine.
Cheers.
Good on this captain! It's sad that he had to go into such depth about common courtesy, which is clearly in short supply among passengers. The only thing he didn't mention is that Americans are amongst the rudest people in the world. A good lesson for all those who believe they're entitled to think they are at home and can do what they want.
You should travelling with Europeans some time - especially Eastern Europeans.
I travel western Europe frequently, but have never been to Eastern Europe. My experiences with western Europeans pax including Scandinavian countries has always been excellent. Can't say the same for USA passengers. Too many are loudmouths who feel superior to anyone around them.