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Disabled man forced to pre-board Reagan Southwest flight alone, separated from wife battling cancer
A couple says their holiday trip to Virginia was ruined by a traumatic incident on their flight home. A disabled husband was forced to pre-board alone, while his sick wife had to stay behind at the gate. Terry and Kathryn Podraza were hesitant to make the trip from Omaha to Fredericksburg at all. (www.aviationrepublic.com) Más...
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Another post that's a Tad Dubious post. 10 posts in 16 days, only from avaiationrepublic.com or waytoimprove.net. Not an auspicious start. What's he selling?
probably a contractor for a new mh branch.
I have been flying SWA since the 1990's and I don't believe this. I have pre-boarded with friends busted up from skiing more than once and they are happy to have some one help. SWA actually likes their px.
As his daughter posted on facebook about her upset over the incident and how they were calling the news agencies at the source and destination, I suspect it did occur. It certainly is a few standard deviations off the mean of SWA's usual customer service.
When Ryanair gets wind of it, I conjecture their reaction could be "Hey, that's another service we can surcharge"
When Ryanair gets wind of it, I conjecture their reaction could be "Hey, that's another service we can surcharge"
Spirit seems capable of that Ryanair sort of "customer service" as well. Certainly wouldn't expect it from SWA.
The headline should read “holiday disrupted on the return by angry wife”! i’m guessing there is way more to the story than pre-boarding non-sense?
